Shipping Policy

Last Updated: July 14, 2026

At Aocdza, we are committed to providing a reliable, transparent, and convenient shipping experience for every customer. This Shipping Policy explains how orders are processed, prepared, shipped, tracked, and delivered when purchased through https://aocdza.com/.

Please review this policy carefully before placing an order. By completing a purchase through our Website, you acknowledge and agree to the shipping terms described below.

1. Shipping Overview

Aocdza currently ships orders to customers within the United States using established shipping carriers.

Our products include:

• Skirts
• Midi Dresses
• Kimono
• Maxi Dresses

Every order follows a standard fulfillment process designed to ensure that products are reviewed, properly packaged, and prepared for shipment before being transferred to the carrier.

Standard Shipping Timeline

Our standard shipping timeline consists of:

The 3–7 business day total is an estimated timeframe calculated from the order processing period plus carrier transit time.

Delivery estimates are not guaranteed and may vary due to carrier operations, weather, holidays, destination, or other circumstances outside our reasonable control.

2. Shipping Coverage

Aocdza currently ships to eligible addresses within the United States.

Certain locations may be unavailable for delivery due to carrier restrictions, logistical limitations, or applicable regulations.

If we are unable to ship an order to the address provided during checkout, our Customer Support team may contact you regarding the available options.

3. Order Processing

All orders are reviewed and prepared before being handed over to the shipping carrier.

Processing Schedule

• Processing Days: Monday–Friday
• Cut-Off Time: 5:00 PM EST
• Standard Handling Time: 1 Business Day

Orders placed before 5:00 PM EST on a business day generally begin processing on the same business day.

Orders placed after 5:00 PM EST, during weekends, or on recognized holidays will generally begin processing on the next business day.

During the processing stage, we may:

1. Verify payment authorization.
2. Confirm product availability.
3. Review order information.
4. Perform quality checks.
5. Carefully package the products.
6. Prepare the shipment for carrier pickup.

Once processing is complete, the package is transferred to the applicable shipping carrier.

4. Total Estimated Delivery Time

The standard estimated delivery timeframe is 3–7 business days total.

This consists of:

• 1 business day for order processing and handling
• 2–6 business days for carrier transit

Therefore, the expected total timeframe from order processing through delivery is generally 3–7 business days.

The delivery timeframe begins after the order enters processing and may vary depending on when the order is placed and the carrier's operating schedule.

Business days do not include Saturdays, Sundays, or recognized holidays.

5. Shipping Cost

Aocdza offers a simple flat-rate shipping charge.

The applicable shipping charge will be displayed during checkout before the customer completes payment.

Aocdza does not intentionally add hidden shipping charges after checkout.

6. Delivery Partners

Aocdza works with established shipping carriers to deliver orders within the United States, including:

• USPS
• UPS
• FedEx

The carrier used for an order may depend on the delivery destination, package characteristics, operational availability, and shipping efficiency.

Customers cannot always select a specific carrier.

7. Order Tracking

Eligible shipments include tracking information.

After an order has been shipped, customers will generally receive a shipping confirmation email containing:

• Order number
• Tracking number
• Carrier information
• Tracking link, when available
• Shipment status

Tracking information may take approximately 24–48 hours to become active after a shipping label has been created.

If tracking information does not immediately show movement, this does not necessarily mean that the package is lost or delayed.

8. Shipping Confirmation

A shipping confirmation email is sent after the package has been transferred to the shipping carrier.

The confirmation may include:

• Confirmation that the order has shipped
• Carrier name
• Tracking number
• Tracking link
• Shipment status

Customers are responsible for providing a valid email address during checkout so that order and shipping notifications can be delivered successfully.

9. Multiple-Package Shipments

When an order contains multiple products, Aocdza generally attempts to ship the items together whenever practical.

However, an order may be divided into multiple shipments because of:

• Inventory availability
• Warehouse logistics
• Package size
• Carrier requirements
• Product fulfillment considerations

If an order is shipped in multiple packages, customers may receive separate tracking information for each shipment.

Separate shipments do not normally result in additional shipping charges beyond the shipping cost shown at checkout.

10. Delivery Address Accuracy

Customers are responsible for providing complete and accurate shipping information during checkout.

Please carefully verify:

• Recipient name
• Street address
• Apartment, unit, or suite number
• City
• State
• ZIP Code
• Phone number, when requested

Incorrect or incomplete shipping information may result in:

• Delivery delays
• Failed delivery attempts
• Returned packages
• Additional shipping charges
• Difficulty locating the shipment

If you discover an address error after placing an order, please contact Aocdza as soon as possible.

We will make reasonable efforts to update the address before the order is shipped. However, an address change may not be possible once an order has entered fulfillment or has already been handed to the carrier.

11. Undeliverable or Returned Packages

A shipment may be returned to Aocdza if:

• The shipping address is incorrect or incomplete.
• The address cannot be located.
• Delivery is refused.
• The package remains unclaimed.
• The carrier is unable to complete delivery after its applicable delivery attempts.

If a package is returned to us, our Customer Support team may contact the customer regarding available options.

Additional shipping charges may apply if the customer requests that a returned package be shipped again.

12. Lost or Missing Packages

If tracking information indicates that a package has been significantly delayed or you believe your shipment may be lost, please contact our Customer Support team.

We may:

• Review the shipment information.
• Review the tracking history.
• Contact the carrier when appropriate.
• Assist with the carrier's investigation.
• Provide available updates regarding the shipment.

Carrier investigations may take several business days depending on the carrier and circumstances.

13. Delayed Deliveries

Aocdza works to process and ship orders within the timeframes stated in this policy. However, actual delivery may occasionally take longer due to circumstances outside our reasonable control.

Potential causes of delay include:

• Severe weather
• Natural disasters
• Transportation interruptions
• High seasonal shipping volume
• Carrier operational issues
• Public holidays
• Regional service disruptions
• Unexpected logistics events

The 3–7 business day timeframe is an estimate, not a guaranteed delivery date.

14. Damaged Packages

If your package arrives visibly damaged, please:

1. Inspect the package as soon as possible.
2. Take photographs of the exterior packaging.
3. Take photographs of any affected products.
4. Keep the original packaging whenever possible.
5. Contact Aocdza Customer Support promptly.

Photographs and relevant order information may help us review the situation and determine the appropriate next steps.

15. Missing Items

If you receive your package but believe an item is missing, please first:

• Review your order confirmation.
• Review your shipping confirmation.
• Check whether the order was divided into multiple packages.
• Review the tracking information for each shipment.

If the missing item cannot be located, contact our Customer Support team so we can review the order and shipping records.

16. Delivery Attempts

Delivery attempts are determined by the applicable carrier.

Depending on the carrier and destination, the carrier may:

• Leave the package in an appropriate location.
• Leave a delivery notice.
• Make another delivery attempt.
• Hold the package for customer pickup.

Customers should monitor their tracking information for the latest delivery updates.

17. Refused Deliveries

If a customer refuses delivery without first contacting Aocdza, the package may be returned to our fulfillment facility.

Shipping charges associated with refused deliveries may not be refundable.

If you need to cancel or modify an order, please contact Customer Support before the order is shipped whenever possible.

18. Incorrect Shipping Information

Aocdza is not responsible for delivery problems caused by an incorrect or incomplete shipping address entered by the customer.

If tracking confirms that a package was delivered to the address provided during checkout, customers should first verify the delivery location and contact the carrier if necessary.

Please ensure that all shipping information is accurate before submitting your order.

19. Holidays and Business Days

Orders are processed Monday through Friday.

Saturdays, Sundays, and recognized holidays are not counted as business days for standard processing and transit estimates.

Processing and delivery may take longer during:

• Federal holidays
• Major shipping holidays
• Peak shopping periods
• Carrier service interruptions

Additional transit time may apply during periods of unusually high shipping volume.

20. Shipping Limitations

Shipping operations may occasionally be affected by circumstances including:

• Carrier capacity limitations
• Regional service disruptions
• Severe weather
• Government restrictions
• Transportation interruptions
• Unexpected logistics events

If a significant event affects an order, Aocdza will make reasonable efforts to provide relevant updates when possible.

21. Order Status

Customers can monitor their shipment using the tracking information provided after shipment.

Typical order statuses may include:

• Order Received
• Processing
• Shipped
• In Transit
• Out for Delivery
• Delivered

If the tracking information appears unusual or has not updated for an extended period, please contact our Customer Support team.

22. Customer Support

If you have questions about shipping, delivery, tracking, or your order, please contact us.

Store: Aocdza

Website: https://aocdza.com/

Email: support@aocdza.com

Customer Support Hours

Monday–Saturday
8:00 AM–7:00 PM (EST)

We strive to respond to customer inquiries as quickly as possible during our regular business hours.

23. Policy Updates

Aocdza reserves the right to update or modify this Shipping Policy when necessary to reflect changes in our shipping operations, carriers, delivery services, or business practices.

The latest version of this policy will be published on our Website.

Any changes become effective upon publication unless otherwise stated.

24. Shipping Summary