Shipping Policy

Last Updated: July 14, 2026

Welcome to Aocdza. We appreciate your trust in our store and are committed to delivering every order quickly, securely, and transparently. This Shipping Policy explains how we process, ship, and deliver orders placed through https://aocdza.com/.

Please read this policy carefully before placing your order. By completing a purchase, you acknowledge and agree to the shipping terms described below.

Shipping Overview

At Aocdza, we proudly offer reliable shipping throughout the United States using trusted national carriers. Every order is carefully prepared by our fulfillment team to ensure your items arrive in excellent condition.

Our collections include:

• Skirts
• Midi Dresses
• Kimono
• Maxi Dresses

Each order follows the same standardized fulfillment process to maintain consistency and quality.

Shipping Coverage

We currently ship to addresses within the United States.

We are unable to ship to locations where delivery is restricted by our shipping partners or applicable regulations.

If shipping restrictions prevent us from fulfilling your order, our customer support team will contact you as soon as possible.

Order Processing

All orders are reviewed and prepared before shipment.

Order Processing Schedule

• Processing Days: Monday – Friday
• Cut-Off Time: 5:00 PM EST
• Orders placed before the cut-off time on a business day begin processing the same day.
• Orders submitted after 5:00 PM EST, on weekends, or on holidays begin processing on the next business day.

Our standard handling time is:

Handling Time: 1 Business Day

During processing, we:

• Verify payment authorization
• Confirm product availability
• Perform quality inspection
• Carefully package your order
• Prepare shipment with the selected carrier

Once processing has been completed, your package is transferred to the shipping carrier for delivery.

Shipping Time

After your package leaves our fulfillment facility, delivery generally requires:

Transit Time: 2–6 Business Days

Actual delivery may vary depending on:

• Delivery destination
• Carrier routing
• Seasonal shipping volume
• Weather conditions
• Unexpected transportation delays

While we work hard to meet estimated delivery times, these estimates are not guaranteed.

Shipping Rates

We offer simple and transparent shipping pricing.

There are no hidden shipping fees. Your shipping cost will be displayed during checkout before payment is completed.

Estimated Delivery Timeline

The following table illustrates our normal delivery schedule.

Business days do not include Saturdays, Sundays, or recognized holidays.

Delivery Partners

To provide dependable delivery across the United States, Aocdza works with established shipping carriers, including:

• USPS
• UPS
• FedEx

Carrier selection is determined based on destination, package size, operational efficiency, and service availability.

Orders cannot always be shipped through a customer's preferred carrier.

Order Tracking

Every eligible shipment includes tracking information.

After your order has been shipped, you will receive a shipping confirmation email containing:

• Order number
• Tracking number
• Carrier information
• Tracking link (when available)

Tracking updates may require 24–48 hours to appear after the shipping label has been created.

If tracking has not updated after this period, please contact our customer support team for assistance.

Shipping Confirmation

A shipping confirmation email will be sent once your package has left our fulfillment center.

This email typically includes:

• Confirmation that your order has shipped
• Carrier information
• Tracking number
• Shipment status

Please ensure your email address is entered correctly during checkout to receive shipment notifications.

Multiple Item Orders

When purchasing multiple products, we strive to ship everything together whenever possible.

However, some orders may be shipped in separate packages due to:

• Inventory availability
• Warehouse logistics
• Package size limitations
• Carrier requirements

If your order arrives in multiple shipments, you will receive tracking information for each package.

Separate shipments do not increase your shipping charge beyond the amount displayed during checkout unless otherwise stated.

Delivery Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Please verify:

• Recipient name
• Street address
• Apartment or suite number
• City
• State
• ZIP Code
• Phone number (if requested)

Incorrect or incomplete shipping information may result in:

• Delivery delays
• Returned packages
• Additional shipping charges
• Failed delivery attempts

If you notice an address error after placing your order, contact us immediately. We will make every reasonable effort to update your information before shipment.

Address changes may not be possible after an order has entered fulfillment or has already shipped.

Undeliverable Packages

A package may be returned to us if:

• The address is incorrect
• The address cannot be located
• Delivery is refused
• The package remains unclaimed
• Carrier delivery attempts are unsuccessful

If an order is returned to our facility, our support team will contact you regarding available options.

Additional shipping charges may apply if reshipment is requested.

Lost Packages

If your tracking information indicates unusual delays or you believe your shipment has been lost, please contact us promptly.

We recommend allowing sufficient time for carrier processing before reporting a lost package.

Our team will:

• Review shipment records
• Contact the carrier when appropriate
• Assist in locating the shipment
• Provide updates throughout the investigation

Carrier investigations may require several business days to complete.

Delayed Deliveries

Although most deliveries arrive within the estimated timeframe, delays occasionally occur due to circumstances beyond our control, including:

• Severe weather
• Natural disasters
• Transportation interruptions
• High seasonal shipping volume
• Carrier operational issues
• Public holidays

Delivery estimates are provided in good faith but cannot be guaranteed under these circumstances.

Damaged Packages

If your order arrives visibly damaged, please take the following steps:

1. Inspect the package immediately upon delivery.
2. Photograph the packaging and damaged items.
3. Retain all packaging materials whenever possible.
4. Contact our customer support team as soon as possible.

Providing photographs helps us resolve shipping claims more efficiently.

Missing Items

If your package arrives but an item appears to be missing:

• Review your shipping confirmation.
• Check whether your order was shipped in multiple packages.
• Verify tracking information.
• Contact our support team if the item cannot be located.

Our team will investigate and assist with resolving the issue.

Delivery Attempts

Carriers may attempt delivery more than once depending on local service policies.

If no one is available to receive the package, the carrier may:

• Leave the package in a secure location
• Leave a delivery notice
• Schedule another delivery attempt
• Hold the package for pickup at a nearby facility

Please monitor tracking information for delivery updates.

Refused Deliveries

If a shipment is refused without prior authorization from Aocdza, the package may be returned to our warehouse.

Shipping charges associated with refused deliveries are generally non-refundable.

Incorrect Shipping Information

If an order is delivered to the address provided during checkout, Aocdza cannot be responsible for packages delivered to an incorrect address entered by the customer.

Please carefully review your shipping information before completing your purchase.

Holidays

Orders are processed on business days only.

Processing and delivery may be delayed during:

• Federal holidays
• Major shipping holidays
• Carrier service interruptions

Additional transit time may apply during peak shopping seasons.

Shipping Limitations

Certain circumstances may temporarily affect shipping operations, including:

• Carrier capacity limitations
• Regional service disruptions
• Weather emergencies
• Government restrictions
• Unexpected logistics events

If these situations affect your order, we will communicate any significant delays whenever possible.

Order Status

Customers can monitor shipment progress using the tracking information provided after shipment.

Typical shipment statuses include:

• Order Received
• Processing
• Shipped
• In Transit
• Out for Delivery
• Delivered

If your shipment status appears unusual, our support team is available to help.

Customer Support

If you have any questions regarding shipping, delivery status, tracking information, or shipping policies, please contact our customer support team.

Store Name: Aocdza

Email: support@aocdza.com

Support Hours:

Monday – Saturday

8:00 AM – 7:00 PM (EST)

We strive to respond to customer inquiries as quickly as possible during our regular business hours.

Policy Updates

Aocdza reserves the right to update or modify this Shipping Policy at any time to reflect operational changes, shipping carrier updates, or business requirements.

The latest version of this policy will always be available on our website. Any updates become effective immediately upon publication unless otherwise stated.

We encourage customers to review this page periodically before placing an order to stay informed about our current shipping practices.

Summary

For your convenience, here is a quick overview of our standard shipping terms.